Refund Policy

30-day money-back guarantee

PMUHQ Studio is provided by SIMPLEJOBZ, LLC. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to your first payment on a monthly or annual subscription.

How to request a refund

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. To request a refund, visit paddle.net with your order or invoice number, or email us at support@pmuhqstudio.com and we will arrange it for you. Approved refunds are returned to the original payment method, typically within 5–10 business days depending on your bank.

Renewals and cancellations

You can cancel your subscription at any time from Account & Billing inside the app. Cancelling stops future renewals and your studio stays fully accessible until the end of the period you have paid for. If a renewal charge was unexpected or you cancelled shortly before it, contact us or Paddle — we review these case by case and will refund where fair.

Plan changes

Upgrading from monthly to annual takes effect immediately, with credit for the unused portion of your current period applied to the new charge. Downgrades take effect at the end of the current period.

Your data

A refund or cancellation does not immediately delete your data. Your records are retained for 90 days so you can export them or reactivate, after which they may be permanently deleted. You can request earlier deletion at any time.

Questions

Email support@pmuhqstudio.com. Paddle's own refund terms are available at paddle.com/legal/refund-policy.